At AutoNation, we believe that our success is not measured by how many cars we sell, but by how many lives we touch. That’s why we are driven to make our communities better every day. Since 1997, we have supported over 1,000 non-profit organizations by donating over $30 million and committing thousands of volunteer hours. While [...] [...more]
Most of us have been there. It happens so quickly we often don't realize we've been in a car accident until the car comes to a complete stop. Who do you turn to for help? 9-1-1, right? Of course, unless your service advisor at your last maintenance appointment made such an impression that you call him first. [...more]
There is no red carpet, fancy catering tables or paparazzi in the lounge at Mercedes-Benz of Naperville, but that doesn't mean 'celebrities' can't be spotted there mingling with the customers. [...more]
Myth or reality: A car salesman sends a customer to a competing dealership so that the customer can get exactly what they want. At Maroone Ford of Fort Lauderdale, Jim Voigt has been proving that it's not a myth at all. Kind, helpful and honest people exist in the car industry and we're proud to have him as a part of the AutoNation family. [...more]
Picture yourself on the way to work, stranded on the side of a busy highway during the peak of rush hour. It's hot, you're late and your car won't start. Rick Griffin, a Call Center Associate at BMW of Dallas witnessed this first hand and treated it as an opportunity to help out a stranger. [...more]
When it's time to buy a car, most people take advantage of the convenience of their local automotive dealership: You show up, take a few test drives, pick your next ride and drive away. But for one AutoNation customer, the delivery process wasn't as simple. [...more]
This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. Unless you’re like us and live in a state that doesn’t experience seasonal change, you’ve probably experienced a winter snowstorm at some point in your life. [...] [...more]
This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. In Austin, Texas, Charles Reed has been a part of the AutoNation family for over 15 years. As a body shop estimator, Charles works closely with [...] [...more]
On May 24, 2011, AutoNation reached an unprecedented milestone for automotive retailers - eight million vehicles sold. To celebrate, we gave it away to a very lucky and very happy customer. Wendy Byrd Kang of Sterling, Va. Wendy, a United States Army Civil Affairs Specialist, took home a 2010 Honda Fit at Honda of Dulles, just outside of Washington, D.C. [...more]
We are excited to celebrate the sale of our eight millionth vehicle sold today – an automotive retail first. In fact, we gave it away to a very lucky and very happy customer. Wendy Byrd Kang of Sterling, Va. Wendy, a United States Army Civil Affairs Specialist, purchased a 2010 Honda Fit at Honda of [...] [...more]
