This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. In Austin, Texas, Charles Reed has been a part of the AutoNation family for over 15 years. As a body shop estimator, Charles works closely with [...] [...more]
On May 24, 2011, AutoNation reached an unprecedented milestone for automotive retailers - eight million vehicles sold. To celebrate, we gave it away to a very lucky and very happy customer. Wendy Byrd Kang of Sterling, Va. Wendy, a United States Army Civil Affairs Specialist, took home a 2010 Honda Fit at Honda of Dulles, just outside of Washington, D.C. [...more]
We are excited to celebrate the sale of our eight millionth vehicle sold today – an automotive retail first. In fact, we gave it away to a very lucky and very happy customer. Wendy Byrd Kang of Sterling, Va. Wendy, a United States Army Civil Affairs Specialist, purchased a 2010 Honda Fit at Honda of [...] [...more]
Driving in my 1997 Saturn SC1, with manual windows and door locks, a broken CD player, and no antennae—it is far from difficult to choose car models that make me envious due to their technologically-enhanced interiors. But specifically zoning in on dashboards, I noticed quite a trend in the last car magazine I casually flipped through—some [...] [...more]
Brad Drake has been a Maroone Chevrolet Fort Lauderdale salesperson for over 30 years. During that time Brad has worked hard to build close relationships with his customers. One customer had been particularly loyal to Brad and Maroone Chevrolet Fort Lauderdale, so much that he and his family had bought every car for the past 30 years from Brad. [...more]
Move over, George Jetson. The elusive flying car that popular culture led us to believe we’d all be driving by the year 2000 might finally begin appearing in the sky and the garages of the very rich. With approval from the FAA, Massachusetts-based Terrafugia will begin deliveries of the first commercially available flying car later [...] [...more]
A general manager shovels stranded customers out of snow-blocked roadways. A salesman gives a touching eulogy at a life-long customer’s funeral. A consultant drives two hours to personally deliver a newly purchased vehicle. These are not the average stories you hear about customer experiences when it comes to buying a car. At AutoNation, we’re [...] [...more]
